Take Your Culture to the Next Level
Culture Hacking is a way for anyone at any level to shift the culture. As Culture Strategist for Zappos.com and the manager of Zappos Insights, Robert Richman learned how to create change fast by using the power of hacking for good and applying them to culture. Richman shares stories of the strength of the core values at Zappos.com (A company that became the #6 Best Place to Work in America and #1 in Customer Service), then shares the science behind why they work so well. Once you learn the secrets behind how values work, you will know how to shape culture. Richman gives attendees a process to use in discovering and then implementing culture hacks across the organization, with three high leverage tools that can be used immediately to create long-term change. Audiences are excited to become culture hackers and often report making changes the very next day.
Robert Richman is the author of the Culture Blueprint a systematic guide to building the high-performance workplace. He was a manager and culture strategist at Zappos.com and co-founded Zappos Insights, an innovative program focused on educating companies on the secrets behind its game-changing employee culture. He took Zappos Insights from an idea to a multimillion dollar business line. Robert has spoken to and consulted for Google, Toyota, Eli Lilly, Whole Foods, Intuit and many other companies.
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